2019 Client Survey Comments
"You were polite and friendly and knew just how to handle Oscar, who is a small dog, but a biter! Also, we drove from Manistee and know Sandra Zupin from church." 12/16/19
"Very helpful and saved my pet's life!" 12/16/19
"We waited more than 10 minutes for the doctor once we were put in a room. Which seemed like a very long time with an anxious puppy and the door closed." 12/16/19
"The best vet service around. The staff truly cares for the animals they treat. Dr. Stacey and Dr. Crystal are amazing veterinarians who clearly love and have a passion for animals. Would recommend a million times over." 12/15/19
"Country Veterinary Clinic is awesome! We felt like they truly cared about our puppy! The office staff is wonderful, and Dr. Laura took time with us and answered all of our questions! Great place to take your pets!!!" 12/13/19
"The staff is always welcoming and kind to our pets. We always feel like the Drs take their time to help ensure we understand our pet's issues. We appreciate the kindness shown to us and our pets." 12/06/19
"Knowledgeable, caring, understanding - AWESOME! Entire staff." 12/05/19
"We are very pleased with CVC, they are very friendly, professional and always answer all of our questions." 11/28/19
"The emergency vets were amazing and so incredibly helpful and compassionate! We appreciate the care we got for our girl!!" 11/26/19
"I love the way my Penelope was treated and Dr. Stacy listen to me and explain everything." 11/22/19
"Dr Laura was awesome. Thank you" 11/21/19
"Great staff!! They took our pets and treated them as if they were their own." 11/11/19
"Everyone is always so kind and helpful. Doctor Crystal is amazing with our puppy, he loves her. She's not afraid to get down on the ground with him." 11/10/19
"Good service. Treated my dog well. Medicine suggested is working." 11/10/19
"Everyone was very understanding of my concerns and have me the information I needed to keep my cat healthy." 10/28/19
"Everyone on your staff is knowledgeable, helpful and kind." 10/27/19
"Love Dr. LAura. She has kept our dog going for over 15 years through many medical issues. She obviously cares about the animals she treats and it shows! Entire staff is courteous, helpful and professional! Would (and have) recommend to others!" 10/25/19
"A great vet that takes their time with you and your pet!" 10/25/19
"We had an emergency visit over the weekend. Dr. Fournier called us back quickly. She took the time to explain what she was doing and the followup necessary. We greatly appreciate the willingness of the staff work outside of "business" hours." 10/23/19
"Always treat Bohde well. They are very kind" 10/21/19
"I came in on an emergency basis with a pug that couldn't breathe correctly. Dr Glenn was so informative, caring and kind . I felt such relief after our care at your hospital . I will be back to your hospital with my other pets . Thank you so much !" 10/21/19
"I have never had a vet spend so much time talking to me about my dogs. He was so willing to share his knowledge. We really appreciate our whole experience, from beginning to end. We have found our forever vet for our dogs! Thank you!" 10/21/19
"Never have I gone to a vet and be in and out within minutes. Very friendly staff, did not feel like a first visit. I picked the right spot to build my house." 10/20/19
"I love this clinic, stopped coming here due to cost, came back because I found out shots were comparable and Nicole is here. I really wanted to get Jax neutered here but I can get that done in Manistee for $100 less will keep him here for shots." 10/19/19
"*****The courtesy and consistency of quality care is a given whenever we visit. This is important when bringing my loved ones in for care. You all provide a great service! Thank you!!" 10/19/19
"We just love you! We trust you-that you are providing the best care for our fur kids" 10/11/19
"We have had experience with other Vets over the years and nothing compares to CVC. We brought our very first puppy Midnite here so many years ago along with the many other pets we have had throughout a 45+ year span and the care only gets better." 10/6/19
"Your staff is very caring and knowledgeable! Mystery and I are treated with respect and love. I am totally comfortable discussing any issue or concern about my pet with your staff. We had pets with you before and when Mystery came it was no question!" 10/6/19
"My dog's issue was thoroughly explained, including possible causes and treatments. All questions I had were answered and I felt both my dog and I were treated with respect." 9/26/19
"Very friendly and answered all our questions! Good first experience with our new puppy!" 9/23/19
"Heather was the only one I talked to regarding Blue. She was very professional!" 9/23/19
"We love everyone at Country Veterinary Clinic! We alway recommend you guys to anyone we know with pets. Buddy loves coming to visit. Thanks for being so great." 9/21/19
"We began seeing Dr. Payne 20 years ago when I moved to Mi. from Ca.. From then to now our pets have received great care. Dr. Glen has been our go Vet sence he and Dr. Laura inhansed Dr. Paynes practice. We trust him and Dr. Laura to the bone. Thanks" 9/19/19
"Great place to take our pets, staff is always friendly and professional!" 9/19/19
"Excellent total experience for my dog and me as well." 9/19/19
"Thank you so much for getting Faith in on an emergency appointment. We were there 90 mins. Seemed long to me. Frustrated with the amount of appointments and the number of times we have to come back for the rest of our pack. Lot of missed work." 9/15/19
" It's very apparent that you care and that they love animals." 9/7/19
"Every thing was great except the $90.00 charge for no appointment--I tried to get an appointment --but you did work luke in---My medical doctor would not charge me in the same situation----not a good policy!" 9/6/19
"I love the staff and All of the doctors are absolutely wonderful with Snickers! Thank You!:)" 9/4/19
"I had an emergency call for my puppy Molly (4 months old). She was attacked by my Labrador. I was a frantic mess. Doctor McConnell was so sweet to my baby. She was the doctor on call and contacted me within 10 minutes of leaving a message. A++" 9/3/19
"Wonderful care, and quick appointment!" 9/2/19
"I would've given 5 stars however i was in the room waiting for 1 1/2 hours that's a LONG TIME ... BUT i will be back hopefully not as long as a wait" 9/2/19
"Everyone on staff is very friendly and helpful. Veterinarian services are always very professional. Have great confidence that my Gus will receive the best treatment available anywhere." 8/31/19
"Great care provided even on short notice. We've already recommended Country Veterinary Clinic to our new neighbors." 8/30/19
"Very happy with our overall care." 8/25/19
"I found all staff to be pleasant & helpful. A 45 minute wait, I thought it a bit extreme. However, the Dr. was fully apprised of my dog's situation, and actively listening to my concerns. IThe business is efficient, effective and affordable. Thanks" 8/24/19
"Dr. Rex spoke to me on the phone. Extremely friendly and accommodating. It was our first visit and he squeezed us in, not as an emergency (we were camping) but as a tech visit to get Molly the flu vaccine so we could put her in day lodging. Impressed" 8/22/19
"Very kind and answered all my questions." 8/19/19
"We call n you help you make time if we need to get our pet in n you listen to us ,whiskers is special to us n you accept that n treat him that way" 8/16/19
"Clean, professional and knowledgeable." 8/16/19
"We did not see our normal vet for our annual appointment and was seen by a vet who dismissed weight loss and actually applauded the weight loss! Our cat is in renal failure and is on medicine and food. Rescheduled with regular vet for follow up." 8/11/19
"Dr crystal let pj meet her and talked him to let him know that she was a good friend to him before she touched pj and she had a nice quiet voice. Was not pushy and then made sure that we knew everything she was telling us before we left" 8/10/19
"I just love the care and kindness. Even though you guys were swamped you treated me and Willow and Nakita like we were the only people there. I cannot say enough about Dr Glen. He is the most kindest awesome Vet were ever had. He is by far the best!" 8/8/19
"Great place! Perfect mix of professionalism, knowledge and caring. My dogs have always been afraid at the vets, but not here. The receptionists, techs and doctors put them at ease. Augie, Oliver and I can tell they truly care." 8//8/19
"Very kind and understanding. Love all of you. Thank you. Karen" 8/6/19
"The staff was friendly and very caring to myself and my pet" 8/6/19
"I always feel as if I get the utmost care for my animal, each and every time I come in." 7/29/19
"Very polite and professional. Expressed any concerns and made suggestions. Made follow up call when they said they would to relay test info. I'm new to the area and feel a sense of relief that they will care for my pet." 7/27/19
"Your staff and veterinarians are always very kind, knowledgeable and caring to my pets. I wouldn't take them anywhere else! Thank you!" 7/23/19
"We are always pleased with the way we are treated and how our pets are treated at Country Clinic." 7/22/19
"I have always heard and felt confident that all employees knew what they were doing. All are genuinely concerned and have great customer service." 7/22/19
"Excellent. Will be back" 7/21/19
"The dedicated & knowledgeable staff delivers professional care to meet the individual needs of pets and pet owners with a personal touch." 7/19/19
"Wonderful, knowledgable staff" 7/19/19
"Beautiful clean facility, excellent knowledgeable, and caring staff. Dr. Glenn Walquist DVM was very thorough. Did an excellent job overviewing a plan of care for my older large breed dog." 7/18/19
"Because no one is better than all of you at Country Vet. I enjoy coming to see you. You not only give the best service to Gracie, I trust Glenn and Laura completely. That is as important as the best veterinary care - ever." 7/18/19
"I think that your staff is awesome. You all listen to concerns and answer any questions, I may have. Also, the clinic is very clean." 7/16/19
"Great staff and excellent physicians." 7/15/19
"We bring our dog and three cats to CBC. They listen, they explain whatever needs to be done and they listen to us, the pet parents!!!! The staff is knowledgeable and courteous. What more could you ask for." 7/14/19
"I wanted to set up a neuter for my pet and can not get in until mid Oct" 7/13/19
"Dr. Glen is wonderful!" 7/13/19
"Our dogs love going there. Have always gotten wonderful care. Very thorough" 7/11/19
"Thank you all for your kind service on July 8th!! Remington is already better and we are VERY pleased!! We struggled for so long with his treatment!! We cannot thank you enough for your care and consideration!!!!" 7/11/19
"Vet on call helped us with a stray, injured kitten that came to our house, we have now adopted her and she is getting the care she needs." 7/10/19
"They got us in immediately for an ER visit. Very kind and gentle and answered all our questions. Max is doing much better. Thank you!" 7/8/19
"It is always nice to come in and get in when you have an appointment. Not over crowded or distractions. Ready to listen to any concerns." 7/6/19
"Excellent staff love dr laura so caring." 7/1/19
"Dr Glenn and staff are fantastic! They took their time, listened to us and gave us great feedback about our newly rescued dogs. They answered all of our questions and didn't make us feel rushed at the appointment and made our dogs feel special." 6/28/19
"Lots of smiles, very clean, beautiful location, great with our dogs, SUPER friendly staff!" 6/24/19
"like Dr. Payne and staff." 6/24/19
"You guys are awesome" 6/24/19
"I can't say enough about all the vets and staff. They're all so kind and compassionate, truly caring about my pets. God bless you all." 6/21/19
"Stacy Fournier is amazing! Caring sweet and knowledgeable!!!" 6/17/19
"All staff and Dr's are extremely knowledgeable and compassionate. I never wait long, always get all of my questions answered, and my dog loves it there! I wouldn't take her anywhere else. Keep up the good work." 6/16/19
"Dr. Crystal and staff always friendly and knowledgeable!" 6/16/19
"Heather was wonderful with Duncan, he can be very intimidating and scary but she was calm, collected and made me feel like she really cared. Dr Glenn is absolutely amazing, I always want him for Duncan!! Professional, caring, love him" 6/13/19
"I was extremely pleased and impressed with my first visit- clean, kind, prompt, and sympathetic." 6/13/19
"Dr. Laura is super good with my cats, listens to my concerns and works to find answers. Dr. Glenn has also been good the few times I've seen him." 6/13/19
"Dr. Fournier saw us over the weekend as an ER visit and she was excellent. Very knowledgeable and extremely loving with our little Corgi." 6/11/19
"The people of this clinic truly care about our pets and they truly care about us. I trust them to give honest information and help us keep our pets healthy." 6/10/19
"Very friendly. Great place." 6/7/19
"Apollo loves you and he's rather picky who he will go to. The staff is understanding and patient when we ask questions." 5/27/19
"The staff and Doctor were very friendly. It is however one of the more expensive clinics to spay/neuter your pet." 5/27/19
"Everyone has always done everything possible to insure the very best for our pets." 5/26/19
"You guys are great! Dr. Glenn is patient and takes the time to answer all of my questions. I recommend you to everyone!" 5/26/19
"Everyone was very genuine and efficient. They all took time to be patient with my pets and to keep them calm." 5/24/19
"I feel my pet gets the best care possible because she is very important to me and CVC gets it." 5/24/19
"The staff is very professional and friendly. We are very pleased with the treatment and care our little bunny recieved. Without the Drs. at Country Veterinary Clinic, she (Miss Bunz) would have died. Thanks you so much for caring." 5/17/19
"Country Vet Clinic always is caring, friendly, and knowledgeable. I have trusted my pet care there for years. Thanks for all you do." 5/12/19
"I've been having issues regarding seeing MY vet. Can never get an appt. when desperately needed. Not long ago my pet was given a shot for Rimadyl plus Rimadyl pills. She has a liver problem and this can make the problem worse. I am NOT pleased." 5/11/19
"Excellent, caring service, shares information well." 5/6/19
"Dr. Waldo is the best Vet ever! I feel so good knowing my baby is getting the best care available. Cherry gets lots of love and kindness from Dr. Waldo and her staff. Thank you very much. :-) " 5/5/19
"I feel that Dr Laura did a thorough job with Billy and is giving us options of how to proceed. Very concerned with his over all health." 5/3/19
"Great experience. You came highly recommended and I can see why." 5/3/19
"Everyone was friendly and provided an amazing experience. The appointment wasn't rushed and we received high quality care. I appreciate that it was a discussion on what is going on with our dog and we were given helpful suggestions." 4/29/19
"Everyone was friendly and provided an amazing experience. The appointment wasn't rushed and we received high quality care. I appreciate that it was a discussion on what is going on with our dog and we were given helpful suggestions." 4/27/19
"I don't like that vaccinations are given in the waiting room." 4/19/19
"Very knowledgeable and got us in very fast, and unlike other vets didn't up charge us for doing so, u will not take my pets anywhere else in the future!" 4/15/19
"We love all the staff at CVC. We have always been treated well and the staff members are very kind and knowledgeable." 4/14/19
"We were interviewed by the vet tech right away. However, we had to wait a significant amount of time to see the Dr. We didn't really time how long that was but it seemed a bit long. That is why we rated 2nd question as neutral." 4/14/19
"Answered all my questions and was very knowledgeable. Peyton liked her as well so made the visit less stressful." 4/14/19
"Dr. Crystal was wonderful." 4/14/19
"I like the knowledgable caring staff. They made my dog feel loved." 4/12/19
"You all are awesome! CVC has always provided the best care. Staff is always pleasant and knowledgeable. The vets are topnotch." 4/6/19
"From beginning to end, my experience with staff, behind the scenes and in person, has always been professional, caring, and kind. I could not ask for a better place for my canines! Thanks to all for your wisdom and kindness!" 4/5/19
"You gave us the information we needed to make the best decision for Alex's health care and made us comfortable with our decision on what to do." 4/3/19
"Although I had a technician do the test she was very professional polite to Gracie and myself, answered questions and asked if I had any questions. Was also greeted by a Dr. who stopped, petted Gracie, spoke and went on his way. I have been very impressed." 3/31/19
"Everyone was so nice and very helpful. They listened to my concerns and made a plan on how to address them." 3/29/19
"You have farm visits down to a science. Everyone was great." 3/28/19
"You made me feel well cared for and Stella was treated like an important patient. Thank you." 3/25/19
"Friendly staff and great veterinarians." 3/24/19
"Your service is excellent although your prices seem to elevate quite highly." 3/23/19
"The staff is always so friendly (love Carey) and professional." 3/21/19
"Front office were professional. The M.A. was to speedy with Q&A. Waited to long for the Dr. We spoke of a few items of concern, but was never told what to do. I didn't see much of an exam." 3/21/19
"For all of the reasons listed above and the availability of care for Dulce on a weekend." 3/19/19
"I was very happy with my first experience at your clinic. Everyone was super friendly. Very glad I made the switch." 3/18/19
"You made us feel so welcome and you were so prompt on helping us through the emergency we had thank you so much." 3/18/19
"I've been coming there for years and have she's recurved excellent care for my pets. They are kind and extremely knowledgeable." 3/9/19
"Very friendly, patient, taking time to answer all my concerns and not rushing." 3/9/19
"Wonderful people that make your pet and yourself feel very comfortable, welcomed and cared for." 2/25/19
"Dr. Fournier is incredibly knowledgeable, won't go to any other vet now that I've been with her." 2/24/19
"This is a wonderful veterinary clinic! Love Dr. Glenn and the whole staff! Other vets are great too. Just happen to usually see Dr. Glenn!" 2/24/19
"Dr. Laura and her tech were absolutely wonderful with Maggie. I was expecting a real battle, but not at all. Hopefully we will continue making big strides with Maggie." 2/20/19
"Doctors Glenn & Laura, are the best! Carey, Betty, Shelley, Mandy, and the other staff members add to the great care!" 2/16/19
"I'm beyond thrilled with the compassion and treatment of our family and Rika during what could've been a very rough time. Dr. Crystal is amazing and you are very lucky to have her at the clinic! The clinic is beautiful. The staff is very caring! A+" 2/14/19
"Great Vet Office. Very caring staff." 2/11/19
"Just by hearing what I said, they figured out what test needed to be done. They didn't push me to have the rest done, but I'm glad I did. They figured out some important information. Also gave my dog some meds and now she is up and moving again." 2/10/19
"We got an appointment within a couple of hours of calling. We were diagnosed and began treatment immediately. Questions were answered by phone. Everyone was very helpful." 2/10/19
"I have been going to the Country Vet Clinic for over 30 years. They continue to have excellent standards, ever striving to stay main stream with pet care innovations and my pets' best care. Thank you!" 2/9/19
"Very pleasant experience from the time I initially called for the appointment, the day of the appointment and the followup afterwards." 2/7/19
"Friendly, knowledgable, great care for Miya." 1/25/19
"My husband had brought Jack in and was very impressed with team at CVC. We are blessed to have such a great team of experts so close to us! Jack you're in great hands!" 1/25/19
"Dr. Payne has always gone above and beyond for our large animals. This case was no exception. It will be a sad day when he retires and we have to find a new vet....he has some very very big shoes to fill!!!!" 1/24/19
"Thanks for your help!" 1/22/19
"The staff at Country Vet Clinic treated my dog with respect. My dog is very weary of the vet office as she has had some setbacks in her life. They take the proper steps in accommodating us and providing the service she needs." 1/22/19
"Absolutely loved the vet that treated Bean Sprout. She got amazing care and I would recommend her to anyone. Very clear and caring in her care and explanation of what was going on." 1/22/19
"Whenever I bring my cats in, they have the best care ever. Dr Glenn is the very best. I feel very grateful that he cares for my cats. Thank you Glenn!!!" 1/21/19
"You're just the BEST!" 1/18/19
"We have been using Country Vet for over 20 years. Very caring staff of professionals. Dr. Crystal is a wonderful addition. She was so nice and caring." 1/17/19
"We are new clients and thrilled about the care we received, the professionalism and care from all who interacted with us. Dr Laura is the best. We are so grateful we found her." 1/12/19
"Everyone is excellent; professional and knowledgeable and never ever get frustrated by questions or having emergencies with older pets. The techs, front desk staff and veterinarians are all wonderful. Costs of services are my only complaint." 1/3/19
